Good to know

To make your stay as pleasant as possible, you will find all the important information about our vineyard and your accommodation here.

Conditions of payment
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The prices quoted are per night and based on the specified minimum number of guests, with a minimum stay of 3 nights.

Surcharge for each additional guest aged 14 or over: €40.00 per night

Surcharge for stays of fewer than 3 nights:

Please note: The extra room is not included in the price and must be booked separately at an additional cost if required. Exceptions: Apartment Lacus and Solaria.

Surcharge when booking the apartment including an extra room: €50.00 per day 

Local tax: €2.10 per day per person aged 14 and over; this is charged separately and payable on site.

Discount for children
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  • Children under 3 years old: free of charge
  • Children aged 3 to 6: €15.00 per night
  • Children aged 6 to 13: €20.00 per night
  • Children/additional guests aged 14 and over: €40.00 per night
Payment methods
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The booking fee can be paid in advance by bank transfer, credit card or debit card, or in cash at the accommodation.

Bank details
Johannes Gasser
IBAN: IT85O0829558761000304000838
BIC: RZSBIT21450

Deposit 
A deposit is required to confirm the booking.

Savings option 
With this booking option, the total amount is paid in advance and serves as confirmation of the booking; once paid, cancellation or rebooking is no longer possible.

Cancellation policy
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If your holiday cannot go ahead as planned, you can find our cancellation policy here:

  • Up to 2 months before arrival: Only the deposit will be retained. It will be credited for one year and can be used towards another stay at our accommodation.
  • From 1 month before arrival: 50% of the accommodation price will be charged.
  • From 7 days before arrival, in the event of late arrival, early departure or no-show: 80% of the accommodation price will be charged.

We adhere to the legal provisions of the Italian Consumer Protection Act (Art. 45–67, Legislative Decree 206/2005).

Any deposits already paid will, of course, be offset against any cancellation fees.

Please inform us in good time if you are unable to make your trip, so that we can re-let the holiday apartment.

Arrival & Departure
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On the day of arrival, we can accommodate you between 3 pm and 7 pm. If you are arriving later, please give us a call.
On the day of departure, please vacate the apartment by 10 am.

Central location
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Our vineyard is just a 10-minute walk from the village centre. 
There you’ll find everything you need for day-to-day life, from a grocery shop, a butcher’s and a bakery to a hairdresser’s and other shops.

Getting there by public transport
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We are happy to collect guests arriving by public transport from Mühlbach station and take them back there on the day of departure.
The bus and train stations are just a 10-minute walk from the winery.

Car park
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There is parking available right here at the winery. 

Accessiblity
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Our apartments are fully accessible, ensuring a comfortable and hassle-free stay for all guests.Our apartments are fully accessible, ensuring a comfortable and hassle-free stay for all guests.

Baby essentials
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For our younger guests, we are happy to provide a cot and high chair free of charge on request.

Washing
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You are also welcome to have your laundry washed here. We charge 5 € per wash.

Pets
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One of our holiday apartments is dog-friendly. You are welcome to bring your dog with you on request. We charge 30,00 € per night for this.

Farm tour for our guests
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Every Friday, we offer our guests a free tour of the vineyard. Come and find out more about our estate, our wines and how we work.

Green Energy
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We use environmentally friendly energy sources and are self-sufficient in energy. We generate our own electricity using our solar panel system, and our heating is fuelled by wood chips from our own timber.

Non-smoking flats
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Smoking is not permitted in our apartments. Thank you for your understanding!

Guest card
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Our guests receive the guest card free of charge. With this card, you can use the Gitschberg-Nesselbahn cable car in Meransen, the Jochtalbahn cable car in Vals and the Plosebahn cable car in Brixen free of charge during specific periods in summer (15 May – 10 July) and autumn (6 September – 7 November).

In addition, the guest card entitles you to unlimited and free use of public transport throughout South Tyrol. This includes buses, regional trains and selected cable cars.

You can also look forward to a wide range of leisure activities, as well as free admission and discounts at selected museums.

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